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Account and Data Deletion

This page explains how you can delete your Rahul Chhabria account and the data associated with it. This applies to the Rahul Chhabria website and the Rahul Chhabria mobile app.

How to Delete Your Account

You can request deletion of your account and personal data in either of the following ways:

  • In the mobile app: open the app, go to Profile > Delete Account, read the confirmation details and confirm. The app will erase your account and sign you out.
  • By email: send a deletion request from the email address registered to your account to rahulchhabriabespoke@gmail.com with the subject line “Delete my account” and your registered phone number or email address. Our team will verify and process your request.

What Gets Deleted

When your account is deleted, we will remove the personal data we hold about you that is tied to your account, including:

  • Your profile (name, email, phone number, password).
  • Your saved shipping addresses.
  • Your cart and wishlist.
  • Your custom-size and measurement records (where stored against the account).

What Is Retained and Why

Certain records are kept even after your account is deleted, where we are required to retain them by law or for the legitimate handling of completed transactions:

  • Order and payment/invoice records: retained for the period required by applicable Indian tax and accounting law ( 2 years ). These records may retain limited details such as your name, billing/shipping address and order items, but are no longer used for marketing.
  • Logs and backups, for a limited technical period.

How Long It Takes

Deletion is completed within 30 working days of a successfully verified request. We will confirm by email once your account has been deleted.

If You Only Want to Pause

Requests to deactivate or pause your account do not delete your data. If you want your personal data removed, please follow the deletion steps above.

Questions or Help

For help with deleting your account, please contact Rahul Chhabria (Owner) at rahulchhabriabespoke@gmail.com or by phone at +91 8712612631.

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